Frequently Asked Questions – GZN Jewelry Manufacturer

316L stainless steel is a surgical-grade, hypoallergenic metal that resists rust, tarnish, and corrosion. Unlike silver or brass, it maintains its shine indefinitely without polishing. It’s also 100% waterproof, making it perfect for everyday wear.

Yes! All our 316L stainless steel jewelry is completely hypoallergenic and nickel-free. It’s the same material used in surgical implants and is safe for even the most sensitive skin.

Absolutely! We are a professional jewelry manufacturer with 10+ years of experience in OEM/ODM production. We can create custom designs from sketches or samples, with logo engraving available. Minimum order quantity (MOQ) for custom orders starts at 50 pieces per design.

Absolutely! We are a professional jewelry manufacturer with 10+ years of experience in OEM/ODM production. We can create custom designs from sketches or samples, with logo engraving available. Minimum order quantity (MOQ) for custom orders starts at 50 pieces per design.

For wholesale orders, our MOQ varies by product:
• In-stock items: 10 pieces per style
• Custom designs: 50 pieces per design
• OEM bulk orders: 100+ pieces (contact us for volume pricing)

We offer competitive bulk pricing with additional discounts for orders over 500 pieces.

Production timelines:
• Stock orders: 3-7 business days
• Custom/OEM orders: 15-25 business days
• Shipping: 7-15 days via DHL/FedEx/UPS (express), 20-35 days via sea freight for large orders

We ship worldwide with full tracking and insurance on all orders.

Yes! We offer sample orders so you can evaluate quality before committing to larger quantities. Sample fees are charged at 2-3x the wholesale price per piece. Sample costs can be credited toward bulk orders (for orders over 200 pieces).

Yes! We offer sample orders so you can evaluate quality before committing to larger quantities. Sample fees are charged at 2-3x the wholesale price per piece. Sample costs can be credited toward bulk orders (for orders over 200 pieces).

We accept:
• PayPal (5% processing fee)
• Bank Transfer (T/T) – 30% deposit, 70% before shipment
• Credit Card via PayPal
• Trade Assurance via Alibaba

For first-time clients, we recommend PayPal for security. Bulk orders qualify for T/T payment terms.

Yes, we provide dropshipping for compatible products. We can ship directly to your customers with blank packaging (no invoices or promotional materials included). Contact us with your requirements for a custom dropshipping quote.

Yes, we provide dropshipping for compatible products. We can ship directly to your customers with blank packaging (no invoices or promotional materials included). Contact us with your requirements for a custom dropshipping quote.

We stand behind our quality:
• Defective items: Full refund or replacement (we cover return shipping)
• Custom/OEM orders: Non-refundable once production begins
• Stock items: 14-day return window (buyer pays return shipping)

All products are quality-checked before shipment. Report any issues within 48 hours of delivery.

316L stainless steel is incredibly low-maintenance:
• Rinse with warm water and mild soap
• Polish with a soft cloth when needed
• Remove before exposure to chlorine (pools)
• Store separately to avoid scratches from other metals

Unlike silver, it never tarnishes or loses its luster!

316L stainless steel is incredibly low-maintenance:
• Rinse with warm water and mild soap
• Polish with a soft cloth when needed
• Remove before exposure to chlorine (pools)
• Store separately to avoid scratches from other metals

Unlike silver, it never tarnishes or loses its luster!