Terms of Service

1. Agreement to Terms

By accessing or using the GZN Jewelry Factory website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Business Information

GZN Jewelry Factory is a professional manufacturer of 316 stainless steel Masonic rings and religious rings, established in 2011. We specialize in wholesale, OEM, and custom orders for global clients.

Company: GZN Jewelry Factory
Location: Taikang Road 111, Yuexiu District, Guangzhou, China
Phone/WhatsApp: +86 177 2422 0787
Email: leejing2489@gmail.com

3. Product Orders & Payment

• All prices are quoted in USD unless otherwise specified.
• A deposit (usually 30-50%) is required before production begins.
• Balance payment is due before shipping.
• We accept T/T, PayPal, Western Union, and other payment methods.

4. Custom & OEM Orders

• Custom designs require a mold fee which is non-refundable once production begins.
• Sample approval is required before bulk production.
• Minimum order quantities (MOQ) vary by product — please contact us for details.

5. Shipping & Delivery

• Lead time: 15-25 days after sample approval (depending on order size).
• Shipping methods: DHL, FedEx, UPS, sea freight, or as arranged.
• All shipping costs are the responsibility of the buyer unless otherwise agreed.
• We are not responsible for delays caused by customs clearance.

6. Quality & Returns

• All products undergo strict quality inspection before shipping.
• Claims for defective products must be reported within 7 days of receipt with photos.
• Custom/OEM products are non-refundable unless defective.
• Please refer to our Refund and Returns Policy for full details.

7. Intellectual Property

• Customers must have proper rights to any designs, logos, or trademarks provided for custom orders.
• We reserve the right to use product photos for marketing unless otherwise agreed in writing.

8. Limitation of Liability

GZN Jewelry Factory shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website and services constitutes acceptance of the updated terms.

10. Contact

If you have any questions about these Terms of Service, please contact us at leejing2489@gmail.com or via WhatsApp at +86 177 2422 0787.

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